Overview
Accountable for all aspects of operational management of a large format store, driving growth and development in line with strategy. Leads and empowers a team to maximise income generation and deliver a positive customer and donor experience.
Required Experience
- Experience of working in a large format stores or multi-sites, driving significant revenue across multiple products and large teams
- Experience of managing performance of others and enabling people to develop, grow and achieve their potential, including increasing diversity and inclusion in teams and / or workplaces
- Operational management with a focus on consistent delivery of standards and processes
- Ability to work with a wide range of diverse stakeholders, both consulting and collaborating to understand their needs
- Ability to translate and communicate change through effective communication skills
- Ability to flex approach in response to changing operational needs
- Effective time management and prioritisation
- Role model for own wellbeing
- IT literacy and numeracy across multiple platforms, including social media
- Ability to understand and interpret financial reports
- Commercial awareness and judgement
- Ability to understand and interpret basic financial reports
