Overview
The Case Management Coordinator is responsible for overseeing, managing, and implementing child protection and case management programs. The role ensures high-quality child protection responses, includes direct implementation, partner monitoring, and technical support.
Key Responsibilities
- Plan, design, and implement child protection and case management programs.
- Develop work plans, ensure timely program delivery, and track progress.
- Coordinate with implementing partners, government officials, and humanitarian actors.
- Establish and implement a detailed plan for child protection interventions.
- Supervise and manage caseworkers in providing child protection services.
- Ensure adherence to Case Management Guidelines, Child Protection Minimum Standards, and Core Humanitarian Principles.
- Conduct case file audits, supervise case planning and monitoring.
- Promote alternative family-based care for unaccompanied and separated children.
- Maintain updated service mapping for referrals and coordinate with external service providers.
- Develop tools to assess vulnerabilities of children and strengthen case management systems.
- Ensure compliance with Save the Children’s policies, procedures, and donor requirements.
- Conduct training and mentoring for staff and partners.
- Ensure effective accountability mechanisms for children and communities.
- Ensure robust monitoring and evaluation systems are in place.
- Work with the MEAL team to track and analyze program data.
- Prepare high-quality donor and internal reports.
- Represent Save the Children at coordination meetings.
- Build partnerships with government agencies, NGOs, and community networks.
- Advocate for child protection policies and systemic improvements.
- Lead, mentor, and support child protection and case management staff.
- Promote staff well-being and access to support services.
- Ensure safeguarding policies are adhered to and provide training on child safeguarding.
- Support budget planning and tracking for child protection activities.
- Oversee procurement and administrative processes related to program implementation.
Required Experience
- Minimum 2-4 years of progressively advanced experience in child protection, case management, or related fields in humanitarian settings.
- Experience in leading teams and working with partners and government stakeholders.
- Experience in project management, reporting, and budget tracking.
- Proficiency in Microsoft Office and data management tools.
- Previous experience in emergency settings or working with displaced children (desirable).
- Experience in providing capacity-building and training for caseworkers and child protection professionals (desirable).
Qualifications
• Bachelor’s degree in social work, psychology, child rights, or related field.
