Overview
The Deputy Shop Manager role is responsible for motivating teams, creating a safe and energised work environment, and achieving business results. This role is empowered, varied, and busy, with the opportunity to work with others and make a difference.
Key Responsibilities
- - Support development and maintenance of successful, inclusive and diverse team.
- - Support effective retail processes and strong merchandising.
- - Work collaboratively with the Shop Manager.
- - Build positive relationships with other colleagues.
- - Provide excellent customer service.
- - Engage with local community and other civil society organisation.
- - Demonstrate resilience to everyday pressures.
- - Manage conflicting demands.
- - Interpret basic financial reports.
- - Monitor budgets.
- - Maintain shops administrative systems.
Required Experience
- Some commercial awareness with ability to support effective retail processes and strong merchandising.
- Numerate and financial literate, able to interpret basic financial reports, monitor budgets and maintain shops administrative systems.
