Overview
The Staff Officer, Concessions Management is responsible for the supervision of Non-Appropriated Fund (NAF) retail activities related to Duty Free & Rationed Items and Concessionaires within Headquarters Allied Joint Force Command Naples.
Key Responsibilities
- - Responsible for the identification of NAF retail requirements related to Duty Free & Rationed Items.
- - Responsible for the development of NAF retail requirements (other than Duty Free and Rationed Items) to include related budgeting activities.
- - Interfaces with JFCNP J8 P&C Officer for MWA retail and Duty Free & Rationed Items requirements.
- - Provides revenues performance analysis to assess return on investment variances.
- - Screens all HQ community’s entities funding requests to be submitted to the MWA Council.
- - Performs Duty Free and Rationed Items markets surveys.
- - Responsible for developing Concessionaires and Consignments Statement of Work.
- - Responsible for monitoring and evaluating NAF Concessionaires’ contract performance (e.g. messing services).
- - Responsible for monitoring and evaluating NAF Consignors’ contract performance.
Required Experience
- University Degree in supply chain management, accounting, finance, management, business administration, public administration or related discipline and 2 years function related experience, or Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 4 years post related experience.
- Experience involving retail activities for duty-free and/or rationed items, to include related budgeting activities.
- Proven experience with the sourcing and management of external suppliers to ensure successful delivery of products and services for a client or organization.
- Proven experience in contract and supplier performance management, including drafting of Statements of Work, monitoring service delivery and ensuring compliance with applicable policies and procedures.
- Wide experience in Business administration practices, office communication and information systems.
- Experience in the management of Non-Appropriated Fund (NAF) activities, including retail operations, concessions and/or duty-free services within a regulated and/or multinational environment.
- Experience in financial and performance analysis, including return on investment assessment and preparation of management reports to support evidence-based decision-making.
- Experience in stakeholder coordination with military and civilian HQ entities, Host Nation authorities and external commercial partners within a governance-driven framework.
Qualifications
University Degree in supply chain management, accounting, finance, management, business administration, public administration or related discipline, or Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation.
