Overview
The intern will support Case Manager/Workforce Development Specialists with social service, workforce, and legal referrals for clients in Adult Education English language courses. The role involves creating action plans, identifying needs, and monitoring student progress.
Key Responsibilities
- Assist Case Manager with a caseload of up to 128 students.
- Conduct one-on-one meetings with clients to set SMART goals for employment or education needs and create Career Zone accounts.
- Assist clients in developing resumes, cover letters, and preparing for interviews.
- Track client meetings and progress in case notes and spreadsheets.
- Research referral opportunities in NYC.
- Gain an understanding of IRC services to refer students to.
- Communicate effectively with clients in person and via telephone.
- Adhere to IRC policies, particularly those related to confidentiality and client privacy.
- Ability to work with clients from multiple backgrounds with varying English skills.
Qualifications
Interns must be enrolled in a post-secondary institution or have graduated from a post-secondary institution within the last 2 years.
