Overview
The Digital Community Engagement Intern will assist with digital outreach, service mapping, content creation, and platform maintenance for the Documented.Info project, connecting users with essential services and serving immigrant communities in NYC.
Key Responsibilities
- Support the identification of legal, housing, education, and social service providers relevant to immigrant communities in NYC.
- Conduct outreach to community-based organizations.
- Assist in confirming, verifying and updating service entries on the Documented.Info service map.
- Create infographics or visual explainers to accompany service-related content.
- Support scriptwriting or caption writing for videos, social posts, or story content.
- Help maintain Documented.Info’s social channels with community-centered posts.
- Respond to inquiries with support from the Community Liaison team.
- Assist Asylum Team with orientations and intake processes
- Research possible client referrals
- Help caseworkers with documentation and survey collection
Required Experience
- Experience using social media platforms (Facebook & Instagram) and content creation tools.
- Experience with video software preferred
Qualifications
- Must be currently enrolled in or recently graduated from a post-secondary institution (within the past two years).
- Any degree accepted. Journalism majors or individuals with reporting, editorial, or writing experience are encouraged to apply.
