Overview
Support screening and enrollment activities for the Refugee Health Program (RHP) and assist caseworkers with client services. Develop educational materials and workshops to support client access to public benefits systems.
Key Responsibilities
- Support screening and enrollment activities for Refugee Health Program (RHP)
- Assist caseworkers with services for clients, such as connecting clients to resources within mental health systems, physical healthcare, and benefit services
- Develop relevant educational materials to support client access, knowledge and navigation of public benefits systems; delivery of workshops to clients as needed
- Collaborate with other Health & Wellness Team interns on the development/updating of a Community Resources Guide
- Support Health Education & Promotion Coordinator in the creation, testing and implementation of assessment tools
- Keep thorough and accurate case file documentation
- Keep all digital files up to date and create new digital client files as needed
- Adhere to IRC policies, particularly those related to confidentiality and client privacy
- Display sensitivity to cultural and personality differences of clients
- Provide translation and interpretation when necessary
- Other related duties as assigned
Qualifications
• Undergraduate level studies in public health, social sciences or a related field
