Overview
Assists newly arrived refugees and other qualified immigrants to attain self-sufficiency through employment by guiding them through employment preparation, coordinating job placements, and other career advancement services.
Key Responsibilities
- Conduct intake, assessment and provide program orientation to clients eligible for employment services.
- Develop comprehensive employment plans and budget strategies for each employable adult.
- Provide job readiness and job search coaching and connect clients with job opportunities.
- Develop and cultivate long term relationships with area employers and staffing agencies to identify appropriate employment opportunities for clients.
- Assist clients and employers as necessary with post-placement issues and continuing employment needs.
- Monitor client job performance, wage levels, and related metrics.
- Provide financial literacy support to clients, including education on budgeting, banking, credit, and connecting them to financial resources such as CEO loans to promote long-term financial stability.
- Integrate financial coaching into employment services by assisting clients with income management, debt reduction strategies, and the development of personalized financial goals.
- Detail each client interaction in accordance with program requirements.
- Input client information in database(s) and assist with tracking and reporting as needed.
- Collaborate effectively with coworkers and partner organizations.
- Build and maintain relationships with area service providers for the benefit of clients.
- Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
- May train and lead the activities of support staff, volunteers, and interns.
- Other duties as assigned.
Required Experience
Relevant professional experience in workforce development field required; minimum of 2 years’ experience strongly preferred. Experience working with refugee and/or immigrant populations strongly preferred. Experience with job placement and job readiness training a plus.
Qualifications
Bachelor’s degree in social work or related field of study preferred.
