Overview
Provide technical advisory services for office technology options, plan for technology upgrades, and offer ICT technical support to NRC field offices and Vocational Skills Training Centers.
Key Responsibilities
- Provide technical advisory services in relation to new or appropriate office technology options.
- Plan for technology upgrades, expansion and replacements by overseeing their systematic needs assessment, specification and budgeting.
- Ensure that computer network and other office technology access privileges, applications and data storage requirement and regular backups and configured and maintained.
- Provide ICT technical support to NRC field offices to ensure respective office technology optimum performance.
- Schedule regular computer and other technology related services maintenance and license renewals.
- Update a harmonized data and other office technology disaster recovery plans and implement where appropriate.
- Define, deploy and maintain system security for shared services.
- Ensure installation and maintenance of protection services (Antivirus, firewalls) for the entire office setup.
- Monitor LAN and subsequent WAN bandwidth usage and advice management on LAN/WAN improvement.
- Create and maintain ICT configuration database for both hardware and software and ensure the file copy is regularly updated.
- Organize for regular quarterly preventive service and maintenance schedules for ICT Hardware and ensure all service and maintenance reports are properly filed and shared with management.
- Provide ICT technical support to all NRC Vocational Skills Training Centers (VSTs) with a special focus on providing required support and back up to ICTs instructors in the VSTs.
- Any other duties as may be allocated by supervisor.
Required Experience
- At least 3 years of work experience.
- Hands on Experience and knowledge in Hardware, LAN/WLAN.
- Prior ICT experience in a setup with environmental and geographical constraints.
- Experience from working as an ICT Officer in a humanitarian/recovery context.
Qualifications
B.Sc. Degree in Computer Science/Information Technology or related field.
