Overview
The Movement Operations Associate is responsible for managing and processing travel requests for migrants and refugees under IOM's auspices, ensuring compliance with framework agreements and organizational guidelines.
Key Responsibilities
- Record demographic and biographic information in MiMOSA and confirm receipt of travel requests.
- Secure and account for travel documents in accordance with local SOPs.
- Process exit permits in coordination with supervisors and relevant authorities.
- Prepare travel-ready documentation for Field Support colleagues.
- Prepare reports on documentation receipt to service delivery.
- Assist in preparing regular data mining reports to ensure MiMOSA accuracy.
- Provide feedback on work accomplished and report issues to the supervisor.
- Undertake duty travel as required.
- Uphold RMM Protection Mainstreaming Minimum Standards and IOM Standards of Conduct.
Required Experience
- Prior Movement Operations, transportation-related and/or management experience is strongly preferred.
- Work experience in programs including movement operations component, particularly in resettlement programs.
- Experience with communicating with beneficiaries.
- Experience with processing systems such as MiMOSA and iGATOR.
- Demonstrated knowledge with handling sensitive information and personal data.
Qualifications
- High school diploma with 5 years of work experience; or
- Bachelor’s degree in Social Science, International Relations, Regional Studies or a related field from an accredited academic institution with 3 years of relevant work experience.
