Senior Programme Management Assistant, G7

Overview

Provides programme/project management and implementation assistance for complex initiatives within the Business Transformation Unit. Supports continuous improvement, process modernization, and effective service delivery.

Key Responsibilities

• Provides full range of programme/project management and implementation assistance.
• Researches, compiles, analyses, summarizes, and presents programme/project information.
• Reviews and revises programme/project submissions, identifying issues and preparing summaries.
• Prepares newsletters and drafts inputs for various documents and reports.
• Identifies opportunities for business process improvement and efficiency.
• Serves as focal point for coordination, monitoring, and expedition of programme/project implementation.
• Arranges for formal project closures, conducts lessons learned workshops, and manages final reports.
• Provides secretariat services to committees and task forces.
• May undertake missions in support of programme/project activities.
• Establishes internal databases and manages programme/project data.
• Assists with data collection, analysis, and preparation of presentations and reports.
• Assists with visualizations and updating information material.
• Updates and maintains the BTU intranet site, knowledge base, and repositories.
• Organizes knowledge-sharing sessions.
• Provides guidance and training to staff on BTU programmes/projects/initiatives.
• Performs other duties as assigned.

Required Experience

A minimum of ten (10) years of progressively responsible experience in business process management, lean methodology, operational excellence, business analysis, business consulting, change management, project management, or a related area is required. The minimum years of relevant experience is reduced to eight (8) for candidates who possess a first-level university degree or higher. Excellent communication skills in cross-functional, matrixed environments, with a proven ability to communicate and engage with a variety of stakeholders is required. Experience in Pension Fund administration or Financial Services Industry is desirable. Experience in projects using proven methodology (e.g. Lean, Kaizen, etc.) to improve or automate processes is desirable. Experience in project management or change management using proven methodology (e.g. PMP/PMI, Prince2, Agile, Prosci, etc.) is desirable. One year or more of experience in business intelligence, data analytics or related area is desirable.

Qualifications

High school diploma or equivalent is required.

Other Details