Overview
The Registration Assistant supports registration activities, responds to queries from asylum seekers and refugees, and maintains registration records. The role may also involve reception, filing, and data management functions.
Key Responsibilities
- Conduct registration interviews in accordance with local SOPs and registration standards.
- Respond to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
- Maintain accurate and up-to date records and data related to all individual registration cases.
- Identify persons with specific needs and ensure timely referral to protection follow-up as required.
- Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
- Act as interpreter and translator when needed.
- Refer cases to other units within the office and to implementing partners as necessary.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility.
- Perform other related duties as required.
Required Experience
- 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher
- Prior experience on registration of vulnerable individuals, including biodata and biometric data.
- Prior experience working with UNHCR PRIMES tools (BIMS, proGres) is an asset.
- Experience coordinating with other stakeholders is an asset.
Qualifications
• Social Sciences; Statistics; Mathematics; Information Technology
