Overview
The Associate Infrastructure Engineer supports the design, implementation, modernization, and optimization of AV/VC infrastructure and smart workplace technology. The role contributes to scalable, secure, reliable, and cost-effective AV/VC solutions by supporting infrastructure design, system integration, monitoring, automation, vendor coordination, procurement activities, and project delivery.
Key Responsibilities
- Support the design, implementation, and modernization of AV/VC infrastructure across conference centers, meeting rooms, smart rooms, and hybrid collaboration spaces.
- Assist in developing scalable and reliable AV/VC solutions, including video conferencing systems, displays, audio systems, control systems, room scheduling, digital signage, and smart space technologies.
- Review and validate AV/VC system design; ensure alignment to organizational standards.
- Support AV/VC modernization initiatives across major conference centers, meeting spaces, and workplace technology projects.
- Assist with project planning, implementation tracking, issue resolution, testing, commissioning, and operational handover.
- Monitor project activities against scope, schedule, budget, and delivery milestones.
- Help identify risks, technical dependencies, and delivery challenges, and support mitigation planning.
- Prepare project documentation, status updates, technical summaries, and implementation reports for stakeholders and leadership.
- Support preparation and review of procurement documentation, including RFIs, RFQs, RFPs, IFBs, technical requirements, scopes of work, and single-source justifications.
- Coordinate with Corporate Procurement, project teams, consultants, and vendors to support compliant and timely procurement processes.
- Assist in reviewing vendor proposals, technical submissions, equipment lists, and service agreements.
- Support vendor coordination during design, installation, testing, commissioning, and support transition activities.
- Ensure technical and contractual requirements are clearly defined and aligned with project goals and organizational standards.
- Coordinate with ITS, Facilities, Corporate Procurement, AV/VC consultants, integrators, vendors, event teams, and business stakeholders.
- Support clear communication of project status, technical risks, dependencies, and operational impacts.
- Assist in translating business needs into practical AV/VC technical requirements.
- Provide knowledge-based guidance to junior staff and support capability development across the AV/VC team.
Required Experience
- Master’s degree with 5 years of experience or a bachelor’s degree with a minimum of 7 years of relevant experience, or equivalent combination of education and experience.
- Strong knowledge of procurement policies, contract negotiations, and project execution methodologies.
- Experience with AV/VC infrastructure, smart rooms, Ciscospaces & wayfinding, conference center modernization, collaboration platforms, infrastructure engineering, procurement support, and project delivery is required.
Qualifications
• SAFe certification is required.
