Operations Support Officer, P3, WB (internally only) - 2 positions, P3

United Nations - UN United Nations Relief and Works Agency (UNRWA)

Staff Closes 16 Jun 2026 6 days left

Overview

The Operations Support Officer role focuses on leading sub-thematic protection programmes, developing strategies, and ensuring the inclusion and access of Palestine refugees to UNRWA services. The incumbent provides expert advice and support on protection issues and integrates UNRWA policies and standards into programmes.


Key Responsibilities
  • Leads sub-thematic protection programme approach and develops relevant strategies and action plans.
  • Drafts key guidance documents on protection-related topics.
  • Provides expert advice and support to the Field Office on protection issues.
  • Provides support to the integration and mainstreaming of UNRWA policy and standards on protection and humanitarian principles in programmes.
  • Plans for and leads the roll out and implementation of protection policies and standards in the Field Office.
  • Undertakes protection monitoring of key protection threats and risks through regular field missions.
  • Undertakes quarterly integrated assessments of all UNRWA installations.
  • Works with management to establish or strengthen community relations in at-risk Palestine refugee communities.
  • Conducts, or coordinates with internal and external partners, regular mapping and assessment of UNRWA services, surveys, research and needs assessments.
  • Supports protection referrals across programmes.
  • Supports fundraising, formulation, and implementation of field protection programme initiatives.
  • Leads the project management of protection projects.
Required Experience
  • At least five years of relevant experience in the humanitarian, human rights sector with focus on one or more of the areas of gender, child protection, humanitarian principles, advocacy and/or disability and inclusion, in international organizations, other relevant UN agencies or NGOs is required.
  • Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of citizenship is required.
Qualifications

Advanced university degree (Master's or equivalent) from an accredited educational institution in public or business administration, social sciences, international humanitarian assistance, law, international relations, or a related discipline.

Other Details
Languages Required
English is required.
Languages Preferred
Arabic is desirable.
Contract Duration
1 year, with the possibility of further extension.
Work Modality
Not specified
Remuneration
Not specified
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