Overview
The F2F Fundraising Coordinator is responsible for the programme coordination, performance monitoring, and quality assurance of outsourced fundraising agencies. This role acts as the primary operational support for the F2F implementation strategy.
Key Responsibilities
- Ensure outsourced agencies meet 100% of monthly committed donor goals.
- Drive and monitor a target volume growth through strategic agency coordination.
- Monitor results to ensure the attrition rate of new member remains below the agreed target.
- Monitor progress against the face-to-face work plan, expenditure, and budget.
- Provide agencies with the latest program updates.
- Facilitate and execute morale-building initiatives plan.
- Coordinate supplier arrangements and contracts.
- Coordinate the administrative procurement process, manage vendor invoicing.
- Arrange regular update meetings with agency management.
- Manage the end-to-end administrative procurement process for F2F activities.
- Act as the primary monitor for Service Level Agreements (SLAs).
- Maintain organized records of vendor contracts, performance reviews, site approvals, and training logs.
- Coordinate the distribution of fundraising materials.
- Provide day-to-day operational updates and campaign health reports.
- Supervise the administration of performance data.
- Ensure all agency activities follow Save the Children's policies, fundraising regulations, and government requirements.
- Execute and implement all annual planning strategy for face-to-face acquisition.
- Other assignment provided by line manager.
Required Experience
- Minimum 3 years of working experience in related fields (Individual Giving Fundraising acquisition, Sales or Marketing).
- Proven successful experience in managing third-party agencies/vendors or managing sales or acquisition teams.
Qualifications
• Bachelor's degree in communication, Marketing, Business Administration, or related field.
