Overview
The Solution Architect will oversee the ERP solution on all layers related to an ERP architecture supporting IFRC business units worldwide. The primary purpose is to work closely with business stakeholders, subject matter experts, and technical teams to analyze business processes, gather requirements, and design solutions that meet the organization's needs.
Key Responsibilities
- Work closely with business stakeholders to understand their requirements and objectives.
- Translate these requirements into a comprehensive solution design using the Dynamics 365 platform.
- Drive the cross functional and technical usage of the ERP solution.
- Advocate for process improvements with an emphasis on accuracy, efficiency and speed of delivery.
- Define and document the solution architecture for Dynamics 365.
- Provide technical leadership during the implementation of Dynamics 365 solutions.
- Implement solutions geared towards costs savings, elimination of unused resources, budget optimization, and maximal return on investment.
- Design and oversee the integration of Dynamics 365 with other enterprise systems.
- Define data migration strategies and ensure data integrity and consistency across systems.
- Ensure the security of the Dynamics 365 solution.
- Collaborate with business stakeholders, project managers, and technical teams to gather requirements, conduct workshops, and present solution designs.
- Provide guidance and mentoring to development teams.
- Drive the ERP roadmap and ERP related technology.
- Drive the functional and technical ERP release management.
- Ensure all systems meet business expectations, maintain the respective systems up to date by undertaking proactive systems maintenance, and participate in projects towards new systems implementation.
- Collaborate with business stakeholders to understand their requirements, pain points, and objectives.
- Map business processes to D365 functionalities.
- Support the ERP Product Line on the product vision, roadmap, objectives, main issues and risks.
- Find the right approach to resolve a cross business problem in Microsoft Dynamics 365 and related systems.
- Provide cross-functional and technical impact analysis for each release, enhancement, new ERP setup or localisation.
- Develop ERP operational procedures and knowledge management.
- Work in close collaboration with the full support team, including third parties, external Services providers and Microsoft.
- Run workshops, prototype and configure the ERP processes.
- Document system designs, configurations, and processes for future reference and knowledge sharing.
- Identify opportunities for system improvements and optimizations.
- Collaborate with technical resources around the definition and implementation of system integrations.
- Participate in all activities related to providing adequate and stable ERP systems and services.
- Contribute actively to the overall satisfaction level of IFRC end users.
- Plan and execute data migration strategies.
- Provide training and guidance to end-users on how to effectively use the D365 applications.
- Support users in troubleshooting issues and optimizing their usage of the system.
Required Experience
- At least 7 years of relevant work experience in IT industry.
- At least 5 years of experience implementing Microsoft Dynamics 365 F&O and/or AX2012.
- Minimum 3 year of professional experience in roll-out, maintenance, upgrades and developing extensions/customizations for D365 F&O.
- Minimum 5 year of professional experience in business requirements analysis.
- Experience of Microsoft Common Data Service and the Microsoft Power Platform.
Qualifications
- Bachelor’s degree in computer sciences discipline or related field.
- Certification or proven experience in D365 F&O or AX suite.
- Preferred Business analyst or project management or SCRUM professional certification.
