Overview
Médecins Sans Frontières (MSF) UK is seeking a Face-to-Face Fundraising Festivals and Events Manager to lead and evolve a national fundraising program. The role involves managing on-site fundraising activities at festivals and events, developing fundraising teams, and contributing to program growth.
Key Responsibilities
- Manage the on-site delivery of Face-to-Face (F2F) fundraising activity across Festivals and Events.
- Provide day-to-day management and development of Team Leaders, Fundraisers and Coordinator-level roles.
- Coordinate and deliver on-site operational and logistics activity across up to 60 festivals and events annually.
- Act as the most senior on-site representative for MSF.
- Work closely with the F2F Programme Lead and wider F2F management team to deliver the Festivals and Events plan.
- Support the recruitment, onboarding and effective deployment of F2F agency workers and MSF UK staff.
- Take responsibility for on-site operational planning, including rota management and oversight of timesheet accuracy.
- Ensure all team activity adheres to MSF’s standards for behaviour, safeguarding, safety and compliance.
- Outside of festival periods, take responsibility for the delivery of Private Sites activity.
Required Experience
- Demonstrable experience delivering or managing face‑to‑face fundraising activity, ideally within Festivals and Events or other large‑scale, public‑facing environments
- Expert knowledge of F2F Fundraising techniques and best practice
- Experience overseeing live delivery and operational coordination for events, with an understanding of the logistical and people‑management challenges associated with high‑footfall environments.
- Demonstrated track record of achieving fundraising or performance targets and maintaining delivery standards under pressure.
- Strong understanding of people, safety and safeguarding principles and common risks within face‑to‑face fundraising.
- Experience upholding Codes of Conduct, behavioural standards and professional expectations across teams.
- IT‑literate, with experience using fundraising platforms and reporting tools, and competence in standard Microsoft Office applications.
- Ability to work independently while contributing effectively as part of a wider management team.
- Flexible and resilient approach, with the ability to manage competing priorities during intensive delivery periods.
