Protection Assistant - PCM

Overview

Implement general protection case management activities in line with international standards and DRC guidelines, supporting vulnerable beneficiaries through identification, assessment, intervention, and follow-up.

Key Responsibilities

• Implement general protection case management activities.
• Identify and receive referrals for individuals facing protection risks and provide tailored case management.
• Conduct intake interviews and open cases if vulnerability criteria are met.
• Carry out comprehensive protection risk assessments.
• Develop tailored case plans or safety plans.
• Seek support for complex cases and participate in debriefing sessions.
• Work with community structures and partner organizations.
• Assist in establishing integrated protection case management centers.
• Follow-up case management activities and provide reports.
• Conduct referrals to service providers and recommend case closure.
• Support protection monitoring teams.
• Ensure ethical and sound data collection, analysis, and reporting procedures.
• Ensure proper documentation of cases.
• Carry out additional protection activities as assigned.
• Ensure maintenance and update of case management database and trackers.
• Enter client data on the DRC Case Management IM system or excel forms.
• Participate in individual supervision sessions.
• Participate in internal case conferences, team meetings, training, and workshops.

Required Experience

Minimum of 1 year experience in an entry to mid-level position in humanitarian protection or relevant social service field. Experience in Somali region is strongly preferred. Experience in direct implementation of Community-Based protection activities. Proven record of community engagement and consultation. Technical understanding of core protection concepts, prevention and response strategies. Experience in identifying and responding to needs of particular vulnerable individuals based on protection risks, age, gender, and diversity analysis. Strong planning, organizational, analytical and problem-solving skills. Ability to work both independently and within a team. Integrity, strong work ethic, and ability to consistently meet deadlines under pressure. Commitment to learning and implementing organizational policies and procedures. Full proficiency in Microsoft Office, including Word and Excel. Proficiency in Kobo and other data collection/analysis tools desirable.

Qualifications

University degree in social work, social science, law or other relevant field from a recognized institution.

Other Details