Overview
Assist Post-Resettlement Caseworker with services to clients, connecting them to resources and supporting their resettlement process.
Key Responsibilities
- Assist Post-Resettlement Caseworker with services to clients, such as connecting clients to resources to support their basic needs such as clothing, food, shelter and medical care; setting up appointments and coordinating with internal and external programs
- In collaboration with Resettlement caseworkers, conduct enrollment and intakes and surveys for all clients.
- Track client meetings and progress in a spreadsheet and through case notes on ETO software.
- In collaboration with caseworkers counsel clients on the requirements of obtaining a relevant New York State and New York City IDs, provide them with relevant resources and assist them with making an appointment; accompanying clients to appointments as needed.
- Keep all digital files up to date and create new digital client files as needed
- Adhere to IRC policies, particularly those related to confidentiality and client privacy.
- Display sensitivity to cultural and personality differences of clients. Respect their beliefs and values.
- Provide translation and interpretation when necessary.
- Other related duties as assigned.
Required Experience
The ideal candidate will have some experience in job readiness and coaching
Qualifications
Interns must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years. Undergraduate level studies in social sciences or a related field
