Overview
Support the Economic Empowerment Department with workforce development and career development programs to assist clients in attaining self-sufficiency through employment.
Key Responsibilities
- Support the Workforce Development Team with tasks related to employment services and case management support.
- Create action plans, identify additional services needed, and monitor progress toward goals with individual students.
- Assist with a caseload of clients in need of employment.
- Conduct one-on-one meetings with clients to set goals for employment or education needs.
- Assist clients in developing resumes, cover letters, and interview preparation.
- Track client meetings and progress in case notes and spreadsheets.
- Research employment and vocational training opportunities in NJ.
- Gain an understanding of IRC services to refer clients to.
- Research other direct assistance programs to refer clients based on public service needs.
- Communicate effectively with clients in person and via telephone.
- Adhere to IRC policies, particularly those related to confidentiality and client privacy.
- Work with clients from multiple backgrounds with varying English skills.
Required Experience
Prior experience in the field of workforce development and/or social service work with immigrants and refugees. Prior experience in the field of job development or job readiness programing. Experience working with immigrants or refugees in a social service setting.
Qualifications
Bachelor’s degree preferred; will consider a college student. Proficient in Microsoft Office applications (Word, Excel, Outlook)
