Overview
The Caseworker provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency. The role involves developing service and/or self-sufficiency plans to meet individual client needs and preferences.
Key Responsibilities
- Coordinate timely pre- and post-arrival services to ensure each client has living essentials such as housing, food, medical care, and access to transportation, and is oriented to their new environment.
- Conduct intake services with clients to assess needs.
- Develop self-sufficiency plans and timelines in partnership with each client.
- Provide individualized support through direct services, referrals, and advocacy.
- Assess and monitor client progress to support their attainment of established goals, address challenges, and to ensure that available resources are utilized.
- Detail each client interaction in accordance with program requirements.
- Input client information in database(s) and assist with tracking and reporting as needed.
- Collaborate effectively with coworkers and partner organizations.
- Build and maintain relationships with area service providers for the benefit of clients.
- May train and lead the activities of volunteers and interns.
- Other duties as assigned.
Required Experience
Relevant professional experience in human services field required; minimum of 2 years’ experience strongly preferred. Experience working with refugee and/or immigrant populations strongly preferred.
Qualifications
Bachelor’s degree in social work or related field of study preferred.
