Overview
Manage the interface between business units and the Human Resources function by providing strategic HR client services and driving HR programs and initiatives. Facilitate the identification and meeting of Human Resource needs and objectives in the client area, aligning HR initiatives to support business objectives.
Key Responsibilities
- Serve as the lead interlocutor on compelling business cases for new or revised policies.
- Advise staff and managers on HR policies, guidelines, and practices.
- Manage the implementation of HR policies and practices by managers and HR Focal Points.
- Provide strategic advice on performance management and career development systems.
- Manage the implementation of corporate talent management programmes.
- Support leadership in strengthening the links between individual performance and delivery of strategic priorities.
- Advise staff on career development and support client managers in building people management capabilities.
- Identify, assess, and resolve issues, problems, and conflicts at the Regional and CO levels.
- Provide support on identifying and managing complex cases.
- Work directly with staff members on skill/learning needs assessments and contribute to learning interventions.
- Participate in and coordinate corporate level, organizational-wide HR initiatives.
- Lead the development and implementation of talent management programmes.
- Advise and support in the design and implementation of interventions to support organizational effectiveness.
- Participate as a team member on HR projects, working groups, task forces.
- Provide guidance to client units on the review of GSS feedback and related action planning.
- Act as a member of the UNFPA/PSD Internal Consulting Group (ICG), advising management on change processes.
- Support Country Offices in the transition to new modes of engagement.
- Undertake assessment and realignment of other business units as needed.
- Act as an integral member of the Regional Office Leadership Team.
- Participate in HR Corporate Initiatives providing technical leadership on workforce planning.
- Proactive use of HR analytics to understand staffing trends.
- Advise and assist managers in analyzing staffing needs.
- Contribute to the development and implementation of the Annual Regional or Divisional HR Plan.
- Manage all recruitment activities and administration of national and international staff.
- Oversee and provide guidance to Country Offices on staffing matters.
- Manage recruitment and administration of national and international Individual Consultants.
- Provide guidance and facilitate the induction, orientation, and integration of new staff members.
- Ensure staff exit interviews are conducted.
- Work with UNDP BES Team on HR administrative matters.
- Assist in cases of humanitarian and medical emergencies.
- Manage the provision of timely support to countries under fast track.
- Assist in talent acquisition for urgent humanitarian/other situations.
- Support capability development efforts on humanitarian response.
- Actively facilitate sharing of business knowledge and capacity building.
- Contribute to relevant networks within the UN system and other major international organizations.
- Facilitate knowledge building and knowledge sharing in the client area.
- Provide oversight and guidance to staff/team members supervised.
- Serve as OIC as required for the Client Services and Outreach Branch (CSOB).
Required Experience
Ten (10) years of progressively relevant experience in HR management of which five (5) years at international level and five (5) years in a similar role are required; Experience in a supervisory/managerial role is required; Field experience is an asset; Experience with international development/humanitarian organization, multilaterals or INGO’s is an asset; Consulting experience related to organizational development and change management, is desirable.
Qualifications
Master’s degree in Human Resources, Business Administration, Public Administration, Organizational Development or related discipline.
