Shop Manager (Highgate) (TRD5613)

Oxfam - Oxfam

Staff Closes 25 Aug 2026 2 days left

Overview

The role of Shop Manager is to motivate teams, create a safe and energised work environment, and be accountable for the business. The role is pivotal for the success of the business and can make a real difference.


Key Responsibilities

Motivate teams, create a safe and energised work environment, be accountable for the business, delegate to teams, attract new supporters, manage the online shop department, utilise the online platform to sell donated items.

Required Experience

Significant leadership qualities and experience. Ability to build, retain and develop a team. Strong drive to achieve results through others. Ability to delegate, coach and listen. Enjoys working with people and has a friendly and approachable manner. Ability to manage time under conflicting priorities. Ability to demonstrate resilience to the everyday pressures that come with the role. Excellent communication skills. Ability to motivate self and others. High level of motivation, enthusiasm and a sense of fun. Open and adaptable to change and able to support others through it. Commercial awareness and judgement. Ability to establish and maintain successful retail processes and merchandising. Ability to understand and interpret basic financial reports. IT literacy and numeracy skills. Experience reviewing Urdu content is required.

Other Details
Languages Required
Not specified
Languages Preferred
Not specified
Contract Duration
Open ended
Work Modality
On-site
Remuneration
£31,719 per annum (£27,426 basic plus £4,293 inner London weighting)
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