Overview
The Senior Project Associate, USRAP Travel Loan, Reconciliation is responsible for performing daily and monthly TLP reconciliations to support financial and humanitarian goals, strictly following regulatory standards.
Key Responsibilities
- Perform daily and monthly bank reconciliations (payments, returned checks, overpayments, A/R).
- Support the complete Accounts Receivable process by analyzing daily bank transactions, identifying their nature, and categorizing them accurately.
- Reconcile all transactions from the bank with Collect! and verify WAVE system reports, resolve variances, and maintain proper documentation.
- Support preparation of summaries and address discrepancies promptly.
- Provide supporting documentation to settlements outside normal guidelines; authorize credit bureau deletions within established limits; participate in negotiations of extended payment arrangements; taking accounts out of treatment within established guidelines; reviewing loan cancellations.
- Ensure accurate WAVE data entry according to IOM and U.S. federal and state financial rules; maintain complete supporting documentation; managing e-Filing system storage; document and updating SOP handbook for bank reconciliation.
- Provide support to end-to-end process of debt dispute resolution, including receiving and analyzing complaints, validating debt details for compliance and accuracy, and preparing timely, well-documented responses.
- Maintain complete records of all communications and follow-ups.
- Demonstrate an in-depth understanding of applicable SOPs, related systems and databases, and IOM Standards of Conduct.
- Maintain and ensure the confidentiality and integrity of all relevant paperwork.
- Uphold RMM Protection Mainstreaming Minimum Standards while carrying out all duties and responsibilities.
- Alert the supervisor or management to any safeguarding or protection concerns, as well as any non-compliance to SOPs, programmatic legal requirements or codes of conduct by IOM staff or partners.
- Perform other duties as requested.
Required Experience
- 2+ years of office management
- 2+ years of experience in Office Accounting/Bookkeeping
- 2+ years of experience in billing and collections
Qualifications
- University degree in Business Administration, Accounting, or a related field from an accredited academic institution with four years of relevant professional experience; or
- Completed high school diploma from an accredited academic institution, with at least six years of relevant professional experience.
