Overview
The Senior Project Officer will lead the day-to-day implementation of health referral and case magnet activities, ensuring timely delivery, high quality, and full compliance with donor requirements. This role supports community-level health activities and strengthens public health systems for refugees, migrants, and vulnerable host communities.
Key Responsibilities
- Directly manage and supervise the health team, ensuring clear roles, balanced workloads, and effective coordination, while providing technical support as needed.
- Lead the implementation of Referral process, ensuring high-quality service delivery and compliance with stakeholder requirements.
- Oversee and strengthen all e-referral processes, ensuring efficiency, accuracy, and quality.
- Maintain and support in expanding the network of healthcare service providers, ensuring timely and cost-effective medical services, while identifying and highlighting any gaps or needs.
- Coordinate facility assessments, procurement of medical equipment, and healthcare provider training in line with assessment findings.
- Follow up on and supervise the operational progress of any implementation partners, if applicable
- Support and oversee the medical claims cycle, ensuring all payments are reviewed with high medical accuracy, processed on time, and fully supported by the required documentation.
- Respond to any inquiries related to the medical claims review process, both internally and externally.
- Support in tracking and monitoring cash advances, ensuring full alignment with SCI policies and procedures
- Provide regular coaching, mentoring, and performance feedback to Officers / Medical Coordinators, and CHWs.
- Facilitate team planning sessions to ensure alignment with project objectives and timelines.
- Support capacity building of team members in technical areas, SCI standards, safeguarding, and accountability .
- Set regular meetings with Medical Coordinators and volunteers to monitor service quality and beneficiary satisfaction.
- Ensure safeguarding, confidentiality, and data protection standards are applied in all activities.
- Work closely with the MEAL team to track progress against project indicators, ensuring timely and accurate data collection from medical and psychosocial teams.
- Contribute to donor progress reports, case studies, and success stories.
- Participate in review and learning meetings to address implementation challenges and share lessons learned.
- Build and maintain effective relationships with local health authorities, UN agencies, NGOs, and community representatives.
- Represent the project in technical working groups, cluster meetings, and coordination forums as delegated by the Project Manager.
- Promote beneficiary participation and feedback mechanisms in both health and psychosocial activities .
- Identify and escalate operational, security, or beneficiary safety risks to the Project Manager.
- Ensure all team members comply with SCI and donor policies, including health and safety, procurement, and safeguarding procedures.
- Support the Project Manager in resolving bottlenecks and implementing mitigation measures
Required Experience
- Minimum 5–7 years of professional experience in the medical field, preferably in emergency medicine, general medicine, surgery, or public health.
- At least 3–5 years of experience managing health projects, preferably with NGOs/ INGOs, UN agency, or humanitarian organization.
- Demonstrated experience in project planning, implementation, monitoring, and reporting.
- Strong report writing, documentation, and analytical skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong interpersonal, communication, and coordination skills, with the ability to work effectively with diverse stakeholders.
- Knowledge of Child Safeguarding, Protection, and humanitarian principles.
- Previous experience working with refugees, asylum seekers, or other vulnerable populations.
- Experience coordinating with government health authorities, UN agencies, and local or international NGOs.
- Experience in emergency health response, health systems strengthening, or humanitarian programming.
- Familiarity with donor compliance and reporting requirements (e.g., ECHO, EU, UN, USAID, or similar donors) is an asse
Qualifications
- Bachelor’s degree of medicine with successful completion of medical residency.
- Master’s Degree in a medical specialty/ health care management is highly preferred.
