Overview
The Head Teller coordinates and performs functions to support the Credit Union's activities, ensuring quality and consistency of data and processes. The role oversees day-to-day operations, focusing on new members and lending operations to ensure compliance and timely completion of requests.
Key Responsibilities
- Coordinate the processing of member savings and loan transaction requests;
- Ensure Tellers are applying rules and policies governing loans and savings;
- Oversee and assist members with account opening/closures;
- Oversee other front-office operations (deposits, account templates, account certificates and other requests);
- Coordinate and oversee daily/monthly/quarterly procedures;
- Liaise with the Human Resources Division and members on matters relating to member accounts;
- Ensure proper archiving of member's correspondence and daily transactions;
- Monitor and update members' records regarding personnel actions;
- Perform other related duties as required.
Required Experience
Four years of relevant experience in finance and budget-related support work
Qualifications
Secondary School Education
