Overview
The role provides programme support to strengthen data quality, programme systems management, corporate reporting inputs, planning consolidation and knowledge management across the Programme Unit. It supports activity managers and programme teams by ensuring key programme data, planning tools, and repositories are organized, coherent, up to date, and available for operational decision-making.
Key Responsibilities
- Support Programme Unit use of corporate systems and tools (WINGS, SCOPE, SmartSourcing, COMET).
- Coordinate input, follow up pending actions, and maintain accurate programme records.
- Support timely entry, review, and follow-up of programme-related data in corporate and local tracking tools.
- Act as a focal point for routine programme data coherence checks.
- Maintain and update programme dashboards, trackers, and reference files.
- Coordinate with Programme, Finance, Supply Chain, Procurement, RAM/M&E, and Field Office to reconcile programme data.
- Support accurate recording and consolidation of beneficiary data.
- Coordinate the collection, verification, and consolidation of Programme Unit inputs for monthly country briefs and other routine management updates.
- Compile programme data and support basic analysis for reports.
- Maintain a calendar of monthly reporting deadlines and coordinate timely submissions.
- Support reconciliation of programme figures used in monthly briefs, donor updates, internal dashboards, and corporate reporting tools.
- Highlight data gaps, inconsistent figures, late submissions, and risks to reporting quality.
- Support preparation of tables, charts, summaries, and briefing materials.
- Coordinate the consolidation and regular update of the Programme Unit travel plan.
- Coordinate the consolidation and follow-up of the Programme Unit expenditure plan.
- Support follow-up of action points from Programme Unit meetings, planning discussions, and management reviews.
- Provide general office and project management support.
- Support the preparation of meeting records and operational trackers.
- Support the development and maintenance of a Programme Unit knowledge management approach.
- Create, organize, and maintain Programme Unit SharePoint folders and knowledge repositories.
- Support knowledge capture and documentation.
- Promote knowledge sharing within the Programme Unit.
- Support the preparation and formatting of knowledge products, presentations, briefing notes, lessons learned summaries, and internal guidance materials.
- Maintain version control for key Programme Unit documents.
- Support onboarding and knowledge continuity.
- Support Work and exchange information with internal counterparts.
- Act as a point of contact for general operational queries.
- Support timely access to programme data, contact lists, planning tools, and relevant reference documents.
- Perform other programme support and data management duties as required.
Required Experience
- Experience supporting programme implementation, programme administration, information management, reporting, planning or data management functions.
- Experience using spreadsheets, databases, SharePoint or other online document repositories to maintain trackers, files, dashboards and knowledge products.
- Experience supporting corporate systems or business processes related to programme, procurement, finance, planning or reporting is desirable.
- Experience compiling and reconciling beneficiary, operational, expenditure or planning data from multiple sources.
- Experience preparing monthly reports, management briefs, dashboards, meeting records or planning tools.
- Experience supporting knowledge capture, filing systems, document control, version management, team onboarding materials or lessons learned documentation.
- Experience working with technical teams, Field Offices, government counterparts, NGOs or UN agencies is an asset.
Qualifications
- Completion of secondary school education.
- A post-secondary certificate in information management, data management, business administration, public administration, project management, statistics, economics, social sciences, or another related functional area is desirable.
