Business Support Assistant - Communications SC4

World Food Programme - WFP

Staff Closes 29 Aug 2026 6 days left

Overview

Provide coordination, administrative, and specialized services to support staff in developing, preparing, and executing communications campaigns. Monitor and coordinate materials, conduct research, and prepare reports to enable informed decision-making.


Key Responsibilities
  • Provide coordination, administrative and specialised services, to support staff in the development, preparation and execution of communications campaigns for target audiences.
  • Monitor and coordinate materials, schedules, facilities and clearances, and provide support for special events, and video/film, photographic and radio projects.
  • Conduct clearly defined research and prepare reports and provide data that enables informed decision-making.
  • Monitor traditional and social media and report relevant information to senior staff to inform the development and/or evaluation of communications activities and strategies.
  • Under clear guidance, prepare content for traditional and social media platforms and networks, and printed materials, to enhance coverage and support of WFP’s activities, ensuring consistency with corporate messages and standards.
  • Distribute communications guidelines for WFP staff to refer to when creating content.
  • Manage and maintain records and databases, such as journalist and media outlet contact lists, to ensure the information is accurate , organised and readily available for others to access.
  • Respond to a variety of queries and requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries.
  • Liaise with WFP staff and the media in a timely manner , to support aligned activities and an effective approach to communications within WFP.
  • M ultimedia production , uploading to WFP in ternal repositories and updating donor visibility records as a knowledge management focal point for Communication Support
Required Experience

Has four (4) years of related work experience. Has demonstrated an ability to perform routine communication techniques and activities in line with WFPs operating standards through day to day work Has experience in media and producing written and creative communications materials Has supported in providing ad-hoc guidance to new staff members

Qualifications

Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Other Details
Languages Required
Fluency in oral and written English is required.
Languages Preferred
Working knowledge of Sinhala or Tamil is desirable.
Contract Duration
Not specified
Work Modality
Not specified
Remuneration
an attractive compensation package
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