Overview
The incumbent will provide guidance to the head of the WHO country office in Nigeria and oversee the delivery of efficient, effective and timely operational services, including financial and human resources management, procurement, ICT, security and general administration.
Key Responsibilities
- Provide authoritative advice on country office operations, interpreting policies, systems and procedures and ensuring compliance.
- Lead, empower, and manage staff and operations teams in delivering services in budget and finance, human resources, procurement, ICT, security and general administration.
- Provide appropriate solutions grounded in sound policy compliance and creative responsiveness to business needs.
- Ensure effective and accurate financial resources management including proper planning and monitoring of income and expenditures.
- Guide in the formulation, negotiation, and consultation of project proposals funded by external agencies.
- Advise on and oversee the formulation and implementation of country office Human Resources (HR) plans.
- Guide in the planning process with focus on administrative/budgetary related policies and procedures.
- Lead on the procurement of goods and services required for management of country office and support to technical programs.
- Ensure the provision of office and staff security and safety services.
- In emergency settings, plan, recommend and implement systems, norms and procedures for the administration monitoring, control and evaluation of human, financial and material resources processes.
- Advise on internal operational and administrative risks to the country office and propose risk mitigation measures.
- Introduce innovations for improved efficiencies and effectiveness in WHO country office performance in operations.
- Coordinate with the Business Operations network to harmonize business processes, workflows, standards, business continuity planning and technical requirements.
- Represent the WHO country office and participate actively in the UN operations management team and other Inter-Agency coordinating Mechanisms.
Required Experience
A minimum of ten years of work experience relevant for the position (delivering administrative and managerial services, ensuring compliance with complex rules and procedures in both national and international settings). A minimum of four years of experience in managing and leading staff/teams. Relevant experience with WHO, United Nations funds and programmes, or equivalent organizations. Experience delivering operational services in a developing country. Experience managing operations and large teams in an emergency context. Good knowledge of programme management and end-to-end business processes. Good knowledge of enterprise resource planning systems.
Qualifications
Advanced university degree (Master's) in finance, management, accountancy, economics, or business administration or equivalent areas. Desirable: A university degree (Bachelor's) or training or certification in human resources, accounting, finance, monitoring and evaluation.
