Overview
The incumbent will provide guidance to the head of the WHO country office and oversee the delivery of efficient, effective, and timely operational services. This includes the management of financial and human resources, procurement, information and communication technology, security, and general administrative areas.
Key Responsibilities
- Advise the head of the WHO country office and other staff on all aspects of country office operations, interpreting policies, systems and procedures.
- Provide appropriate solutions grounded in sound policy compliance and responsiveness to business needs.
- Advise on and manage internal operational and administrative risks and propose risk mitigation measures.
- Manage staff and operations teams in delivering a full range of services in budget and finance, human resources, procurement, information and communication technology, security and staff safety, and general administration.
- Oversee effective and accurate financial resources management including proper planning and monitoring of income and expenditures; reconciliation and reporting of accounts, budget preparation and management, and optimal award and cash management.
- Participate in the formulation, negotiation, and consultation of project proposals funded by external agencies.
- Advise on and manage the formulation and implementation of the country office human resources plan.
- Guide the planning process with focus on administrative/budgetary related policies and procedures and be responsible for management and implementation of country office workplans.
- Manage the procurement of goods and services required for country office operations and support to technical programs.
- Ensure the provision of office and staff security and safety services.
- Introduce innovations and adjustments in methods and processes for improved efficiency and effectiveness in country office performance.
- Coordinate with the Business Operations network to harmonize business processes, workflows, standards, business continuity planning and technical requirements.
- Represent WHO in and participate actively in the United Nations operations management team and other interagency meetings.
- In emergency settings, plan, recommend and implement systems, norms and procedures for the administration, monitoring, control and evaluation of human, financial and material resources processes within the incident management system.
Required Experience
- For the P3 Grade: Minimum 5 years of relevant experience. Proven relevant international exposure. Experience leading and performing wide range of operational and admin services. Experience supervising support teams.
- For the P4 Grade: Minimum 7 years of relevant experience. Proven relevant international exposure. Experience leading and performing wide range of operational and admin services. Experience supervising teams.
- Desirable (P4): Experience with WHO/United Nations or other international organization. Good knowledge of programme management and end-to-end business processes. Experience in project management, ideally in the United Nations system and/or a public health context. Good knowledge of enterprise resource planning systems.
Qualifications
- For the P3 Grade Essential: Bachelor's degree in finance, management, accountancy, public administration, business administration or related field.
- For the P3 Grade Desirable: Master's degree in business administration, management, or a related field. Training in human resources, accounting, finance, monitoring and evaluation.
- For the P4 Grade Essential: Master's degree in finance, management, accountancy, economics, business administration or related area.
- For the P4 Grade Desirable: Bachelor's degree/training/certification in human resource, accounting, finance, monitoring and evaluation.
