Overview
The Protection Associate (Assessments and Referrals) assists in the implementation of pre-departure activities, supporting the collection and processing of migrants' information to facilitate their return and reintegration.
Key Responsibilities
- Receive and process referrals from multiple entry points.
- Conduct AVM screening activities for all received and referred migrants.
- Categorize cases into Assisted Voluntary Return (AVR) or Assistance to Vulnerable Migrants (AVM).
- Input and update assessments in MiMOSA.
- Review and verify paperwork for single-headed families.
- Refer cases promptly and correctly to relevant IOM units or external partners.
- Support timely and accurate follow-up on all referred cases.
- Arrange with the AVM unit for clearance of vulnerable cases.
- Support the handover of all travel-ready cases to the VHR Pre-Departure Case Management Team.
- Conduct field missions to embassies, detention centers and other locations as required.
- Maintain comprehensive and up-to-date case records.
- Maintain adherence to protection principles, confidentiality, and dignity.
- Participate in joint information sessions with migrants alongside UNHCR.
- Follow the nationality-specific information-sharing requirements.
- Keep track of all cases who have been provided information jointly with UNHCR.
- Upload all records, signed forms, and requirements are uploaded to MiMOSA.
- Conduct routine checks of cases prior to Travel Ready status.
- Support quality checks prior to handed over of travel-ready cases.
- Support the handling and documentation of no-show cases.
- Contribute to daily and weekly reporting.
- Perform other duties as assigned.
Required Experience
Bachelor’s degree in political or social sciences, Development Studies, Human Rights, International Relations, Law or a related field from an accredited academic institution with three years of relevant professional experience; OR High school diploma with at least five years of relevant working experience. Previous working experience with NGOs or international organizations is an advantage. Demonstrate accuracy in handling and reporting data. Strong computer skills.
Qualifications
Bachelor’s degree in political or social sciences, Development Studies, Human Rights, International Relations, Law or a related field from an accredited academic institution; OR High school diploma.
