Overview
The Sr. Project Support Service Associate will monitor and support the timely, high-quality, and compliant delivery of team functions related to project master data lifecycle management and financial reporting.
Key Responsibilities
- Monitor and support the end-to-end project master data lifecycle—encompassing creation, activation, maintenance, and closure—for both PRIMA and non-PRIMA projects.
- Coordinate and supervise the performance of team members to facilitate the efficient delivery of business, administrative, and technical support.
- Coordinate the project review, validation and revision process through the consistent application of financial rules.
- Verify that the project has confirmed funding prior to submitting the project for activation or completing an existing revision.
- Review project scenarios to support effective system configuration.
- Coordinate the timely review and regular updates of the team’s checklist and documented procedures.
- Review PRIMA Project Information and Project Funding data to identify areas for optimization and suggest improvements.
- Suggest enhancements and support the maintenance of project information data fields.
- Manage the PCST Project Support Services’ ticketing system.
- Facilitate knowledge sharing and collaborate closely with PCST colleagues.
- Perform such other duties as may be assigned.
Required Experience
Experience in providing customer support is a distinct advantage. Experience communicating with a diverse range of parties, including those from different cultural backgrounds, is preferred. Experience working with core IOM mission functions, including HR, procurement and logistics, finance, and IT, is an advantage. Experience working with ERP (Enterprise Resource Planning) systems and financial master data processes is an advantage.
Qualifications
Bachelor’s degree in Finance, Accounting, or a related field from an accredited academic institution with five years of relevant work experience; or High school diploma with seven years of relevant work experience. Certification as a Certified Public Accountant (CPA) is an advantage.
