Overview
The Protection Assistant will be responsible for overseeing the implementation of GBV casemanagement activities at safe spaces and mobile response in affected areas. This includes managing cases referred by other actors, supporting GBV survivors through the case management process, and advocating for access to services.
Key Responsibilities
- Ensure the supervision, management, and follow-up of survivors’ cases at the level of the safe space but also in the community.
- Ensure that the care activity respects the guiding principles of case management, namely confidentiality, security, respect for dignity and non-discrimination.
- Compliance with the criteria established by the Protection program, through the program quality checklist.
- Collect data on reported cases and ensure the availability of essential information on survivors’ needs and necessary tools for medical referral or other necessary services.
- Share a weekly and monthly report of assisted cases with your supervisor.
- Present a quarterly analysis of GBV cases treated with his/her supervisor for programmatic guidance, including sensitization themes.
- Set up an action plan with their survivor to allow follow-up and support in the implementation.
- Maintain good relations internally with program staff and externally with other actors involved in GBV.
- Actively participate in weekly Protection team meetings as well as in internal and external trainings, team retreats and other meetings or workshops.
- Collaborate closely and effectively with those responsible for other sections within the Protection Program.
- Attend various meetings within and out of the IRC as requested by the Protection Officer, or the Program Manager/Coordinator;
- Participate fully in the distribution on dignity kits and related activities.
- Perform other tasks requested by the WPE program hierarchy or necessary for the organization
- Be in permanent contact with health centers to ensure good medical care, and that the centers have post-rape kits;
- Regularly updates the GBVIMS data collection tools and share the report with his supervisor and the MEAL Officer.
- Ensures the protection and retention of survivor information in a secure and confidential space.
- Participates in capacity building of case management focal points on guiding principles and psychosocial support, referral to health centers and other available services.
- Implements, under the supervision of the Protection Officer and in collaboration with the M&E officer, the tools developed for monitoring the quality of the services provided by the health centers and his/her psychosocial focal points.
- Assists the Protection Officer with the design and development of training modules on relevant topics for focal points and target groups.
- Follows the guiding principles [respect, confidentiality, non-discrimination, security], and treat survivors with respect and compassion while maintaining confidentiality.
- Ensures security, safety, and confidentiality of safe spaces in the intervention areas.
- Prepare and submit weekly/monthly plans/reports.
- Proactively identify the challenges faced by psychosocial focal points, proposing solutions in line with the objectives and activities of the program.
- Liaise with the IRC team to ensure good referral of cases between programs.
- Carry out some assessments in implementing communities as need arises.
- Adheres to the IRC Way (IRC Ethics).and safeguarding, anti-workplace harassment.
- Portrays exemplary good behavior by implementing both the IRC Way and humanitarian principles at home and in the society.
- Is available to perform any other ad hoc task deemed useful by his / her direct supervisor or by the IRC.
- Contributes to the production of the weekly report and the monthly report or any other reports requested by the supervisor.
- Collaborates closely and effectively with those responsible for other sections/field bases/communities within the Protection program.
- Track complaints and document lessons learned, best practices.
- Ensure that all activities will be implemented in accordance with IRC operational policies.
- Other additional tasks assigned by the supervisor.
Required Experience
A minimum of one year of professional experience in a company or in an NGO, CSO with community development initiatives preferably, a proven capacity in community mobilization, identification, registration, and selection of beneficiaries is highly required. Experience in case management, preferably in GBV case management.
Qualifications
Holder of a university degree in Psychology, human rights, law, gender or related fields…
