Overview
The AI and Workplace Technology Specialist will bridge the gap between staff tools and an intelligent workplace, ensuring platforms are managed, fit for purpose, and connected. This role will help shape how workplace technology is selected, configured, adopted, governed, and evolved.
Key Responsibilities
- Support the stewardship of staff-facing tools.
- Help define employee needs, business needs, priority use cases, and functional requirements for workplace technology and AI tools.
- Support platform strategy and roadmap activities.
- Contribute to vendor selection, supplier engagement, and enterprise fit discussions.
- Support the definition and application of data, integration, security, access, and governance requirements.
- Help coordinate platform configuration, operational setup, testing, and business validation.
- Develop staff guidance, user communications, and adoption materials.
- Support change management and adoption activity.
- Work with the Slack team to ensure tools are configured to share data and allow users to take action directly from Slack.
- Help monitor usage, adoption, and value.
- Support the management of AI-related use cases.
- Assist with the assessment of the broader workplace technology landscape.
Required Experience
- Experience supporting digital tools, workplace platforms, or AI-enabled services.
- Understanding of how to translate business needs into practical requirements and user journeys.
- Experience working with stakeholders across business, technical, and operational teams.
- Familiarity with platform governance, access, data, and integration considerations.
- Experience supporting adoption, user guidance, training, or change activity.
- Interest in workplace technology, employee experience, and improving how people work.
