Overview
Manage the interface between business units and the Human Resources function by providing strategic HR client services and driving HR programs and initiatives. The role supports the effective implementation of the Human Resources aspects of the UNFPA Strategic Plan.
Key Responsibilities
- Serve as the lead interlocutor on compelling business cases for new or revised policies.
- Advise staff and managers on HR policies, guidelines, and practices.
- Manage the implementation of HR policies and practices by managers.
- Provide strategic advice on performance management and career development systems.
- Manage the implementation of all corporate talent management programmes.
- Support leadership in strengthening the links between individual performance and delivery of strategic priorities.
- Advise staff on career development and support client managers in building people management capabilities.
- Identify, assess, and resolve issues, problems, and conflicts.
- Provide support on identifying and managing complex cases.
- Work directly with staff members on skill/learning needs assessments and contribute to learning interventions.
- Participate in and coordinate corporate level, organizational-wide HR initiatives.
- Lead the development and implementation of talent management programmes.
- Advise and support in the design and implementation of interventions to support organizational effectiveness.
- Participate as a team member on HR projects, working groups, task forces.
- Provide guidance to client units on the review of GSS feedback.
- Act as member of the UNFPA/PSD Internal Consulting Group (ICG).
- Support Country Offices in the transition to new modes of engagement.
- Undertake assessment and realignment of other business units.
- Act as an integral member of the Regional Office Leadership Team.
- Participate in HR Corporate Initiatives providing technical leadership on workforce planning.
- Proactive use of HR analytics to understand staffing trends.
- Advise and assist managers in analyzing staffing needs.
- Contribute to the development and implementation of the Annual Regional or Divisional HR Plan.
- Manage all recruitment activities and administration of national and international staff.
- Oversee and provide guidance to Country Offices on staffing matters.
- Manage recruitment and administration of national and international Individual Consultants (ICs).
- Provide guidance and facilitate the induction, orientation, and integration of new staff members.
- Ensure staff exit interviews are conducted.
- Work with UNDP BES Team on HR administrative matters.
- Assist in cases of humanitarian and medical emergencies.
- Manage the provision of timely support to countries under fast track.
- Assist in talent acquisition for urgent humanitarian/other situations.
- Support capability development efforts on humanitarian response.
- Actively facilitate sharing of business knowledge and capacity building.
- Contribute to relevant networks within the UN system and other major international organizations.
- Facilitate knowledge building and knowledge sharing in the client area.
- Provide oversight and guidance to staff/team members supervised.
- Serve as OIC as required for the Client Services and Outreach Branch (CSOB).
Required Experience
- Ten (10) years of progressively relevant experience in HR management.
- Five (5) years at international level.
- Five (5) years in a similar role.
- Experience in a supervisory/managerial role is required.
- Mastery of modern concepts and approaches in the field of Human Resources.
- Proven ability to deliver effective solutions to complex HR challenges in a multicultural environment.
- Strategic mindset coupled with strong analytical skills and a proven ability to handle big picture perspectives, as well as day to day operational matters.
- Excellent organizational, multi-tasking and project management skills.
- Ability to handle confidential information and gain trust.
- Strong communication, collaboration and team skills.
- Field experience is an asset.
- Experience with international development/humanitarian organization, multilaterals or INGO’s is an asset.
- Consulting experience related to organizational development and change management, is desirable.
Qualifications
Master’s degree in Human Resources, Business Administration, Public Administration, Organizational Development or related discipline.
