Overview
The Platform Engineering Analyst will support Microsoft 365 service delivery and automation initiatives, ensuring seamless collaboration tools and driving efficiency through innovative solutions.
Key Responsibilities
- Manage, administer, and optimize the Microsoft 365 suite, including Teams, SharePoint Online, and Exchange Online.
- Oversee site administration and governance.
- Leverage Microsoft Graph API to enhance platform automation, integration, and reporting capabilities.
- Contribute to the design, development, and implementation of scalable platform solutions.
- Participate in platform design reviews.
- Collaborate with cross-functional teams to define platform requirements.
- Design and deliver automation solutions using Power Platform and PowerShell.
- Support the evaluation and integration of new technologies.
- Deliver and support email security, compliance, and governance solutions.
- Work closely with security teams to implement and maintain platform security controls.
- Assist with vulnerability assessments and contribute to remediation planning.
- Monitor platform performance, troubleshoot issues, and ensure high availability.
- Conduct regular platform assessments.
- Provide operational support for the M365 platform by managing and resolving incidents and service requests.
- Develop and maintain Power BI dashboards.
- Support project delivery, including implementation of activities, documentation, and transition to operations.
- Engage stakeholders to gather requirements, provide updates, and ensure successful adoption of platform solutions.
Required Experience
- Proven experience as a seasoned Exchange Online Administrator and Microsoft Office 365 SaaS solution applications such OneDrive, Yammer, Teams, SharePoint.
- Configuring, maintaining & supporting Microsoft Office 365 productivity tools.
- Experience with securing Microsoft 365 platform.
- Strong familiarity with systems administration disciplines like capacity planning, performance analysis, troubleshooting, trend analysis, etc. in enterprise environments.
- 3+ years Microsoft 365 administration expertise.
Qualifications
• Bachelor’s or Master’s degree with 2 years of experience or equivalent combination of education and experience.
