Overview
Provide comprehensive monitoring, evaluation, and learning support, including field monitoring, assessments, surveys, and documentation of findings to strengthen evidence-based programme decisions. Lead data quality and information management efforts, including feedback mechanisms, data quality assurance, secure data storage, and ethical data handling. Support organizational learning and reporting through capturing lessons learned, managing knowledge products, and contributing accurate, timely MEAL inputs to internal and donor reports.
Key Responsibilities
- Conduct regular field monitoring in line with approved work plans and ensure compliance with organizational and donor M&E standards.
- Support implementation of M&E tools (M&E plans, data collection tools, Site Visit Notes, assessments, evaluations).
- Participate in baseline, midline, endline studies, PDMs, and satisfaction surveys.
- Draft and contribute to MEAL reports, identifying gaps and recommending corrective actions.
- Share monitoring findings with programme teams and stakeholders to inform decision-making.
- Support timely and adequate information sharing and meaningful participation of the affected community.
- Support the establishment and operation of feedback and complaint mechanisms adapted to local contexts.
- Conduct regular site visits to assess beneficiary satisfaction and document accountability-related findings.
- Support the AAP team where beneficiary feedback is systematically collected, analysed, and used to inform programme improvement.
- Support adherence to accountability standards across project activities.
- Support the documentation of lessons learned, best practices, success stories, and case studies across projects.
- Contribute to learning reviews, after-action reviews (AARs), and periodic reflection meetings.
- Facilitate knowledge-sharing sessions with programme teams and partners to strengthen institutional learning.
- Maintain updated knowledge repositories, including MEAL guidance, tools, and templates.
- Promote adaptive learning by ensuring evidence and insights inform programme design and improvement.
- Ensure accuracy, completeness, consistency, and timeliness of data collected across all MEAL activities.
- Conduct routine data quality assessments (DQAs) and follow up on identified gaps or inconsistencies.
- Maintain structured and secure data storage systems, including databases, trackers, and shared folders.
- Support cleaning, verification, and organization of raw data before analysis and reporting.
- Ensure proper documentation, version control, and safe archiving of MEAL data and tools.
- Facilitate data accessibility for programme teams while ensuring compliance with data protection and confidentiality standards.
- Contribute to the preparation of internal and external reports (weekly, monthly, quarterly, donor reports) with accurate and timely MEAL inputs.
- Support the consolidation of monitoring data, survey findings, and assessments into coherent analytical reports.
- Prepare visual data summaries (charts, dashboards, tables) to support decision-making and reporting requirements.
- Assist programme teams in meeting donor reporting standards, guidelines, and timelines.
Required Experience
- Two years for master’s degree or three years for bachelor’s degree with relevant professional experience.
- Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations.
- Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups.
- Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
- Experience on building an M&E system on humanitarian and development settings, establishing standards and procedures, implementing and translating M&E systems, data analysis and report writing.
- Relevant training and exposure on M&E guidelines and project development highly desirable.
- Expertise in IOM programme/project cycle management processes and financial management system desirable.
Qualifications
• Bachelor’s degree or master’s in political or social sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law, or related fields from an accredited academic institution