Overview
Escort migrant beneficiaries between IOM premises and healthcare facilities, ensuring their comfort, dignity, and safety. Support administrative procedures and provide basic psychosocial support during medical visits.
Key Responsibilities
- Escort migrant beneficiaries between IOM premises and designated healthcare facilities.
- Ensure the comfort, dignity, and safety of beneficiaries throughout medical-related transport and appointments.
- Support the completion and clarification of medical documentation required by beneficiaries.
- Assist with administrative procedures at medical facilities including registration, follow-up appointment scheduling, and documentation handling.
- Provide emotional reassurance and basic psychosocial support during medical visits.
- Communicate observed medical or psychological concerns of the beneficiaries to IOM medical staff or caseworkers.
- Maintain clear and updated records of all accompaniment activities, administrative tasks completed, and any incidents or issues faced.
- Coordinate with IOM medical personnel and external healthcare providers.
- Monitor and report daily activities, including any challenges encountered, to the Migration Health Unit.
- Provide support in emergency health-related referrals and ensure close coordination with medical partners.
- Perform such other duties that may be assigned by the supervisor.
Required Experience
- Prior experience in a health-related setting or working with vulnerable groups (migrants, patients) is an asset.
- Familiarity with administrative procedures in health institutions is desirable.
- Sensitivity to cultural, gender, age, and disability issues.
Qualifications
- Bachelor’s degree in Nursing, Public Health, Social Work, or related field; or equivalent professional experience in healthcare/social services with two years of experience or ;
- High school diploma with four years of relevant experience.
