Overview
The Senior Information Management Manager will lead the information management function of the Child Protection Workstream in South Sudan, ensuring harmonized information management systems and responsible data practices to support evidence-based decision-making.
Key Responsibilities
- Contribute to the effective functioning of the Child Protection Workstream by supporting core coordination functions and Humanitarian Program Cycle processes.
- Represent the CP Workstream in relevant information management forums.
- Promote harmonized and coordinated information management approaches across child protection partners.
- Support regular communication with national and sub-national child protection partners.
- Prepare and present regular information management updates.
- Develop, update, and implement an information management strategy and data collection and analysis plan.
- Maintain safe, secure, and accessible systems for data storage, data processing, document management, and information sharing.
- Design, maintain, and improve IM tools, databases, dashboards, maps, 3Ws, 4Ws, 5Ws, partner presence mapping, referral and service mapping tools, response monitoring databases, and other agreed coordination products.
- Conduct data cleaning, triangulation, quality checks, validation, and analysis.
- Produce high-quality information products, including dashboards, maps, situation analysis, gap and coverage analysis, partner presence summaries, service mapping, trend analysis, and advocacy briefs.
- Ensure that information products are disseminated through appropriate channels.
- Seek feedback from Workstream members on the usefulness, clarity, accessibility, and timeliness of information products.
- Contribute to child protection needs assessments, joint inter-agency assessments, secondary data reviews, and situation analysis processes.
- Support the identification of information gaps.
- Analyze child protection needs, risks, service availability, partner presence, access constraints, and response gaps.
- Contribute child protection data and analysis to HNO, HRP, inter-cluster analysis, emergency response plans, contingency plans, and other strategic planning processes.
- Support estimation of people in need, target populations, response reach, and service coverage.
- Ensure that analysis takes into account age, gender, disability, displacement status, vulnerability, access constraints, and other relevant diversity factors.
- Develop and maintain the CP Workstream monitoring framework, reporting calendar, indicator tracking systems, and associated databases.
- Support partners to submit timely and quality information through agreed reporting platforms.
- Contribute to periodic monitoring reports, gap analysis, coverage analysis, response tracking, and performance monitoring.
- Support monitoring of information flows, data quality, data use, and the effectiveness of CP Workstream IM processes.
- Contribute to annual coordination performance monitoring, peer reviews, evaluations, and lessons learned exercises.
- Support accountability to affected populations.
- Ensure that all information management work is guided by child-centered, survivor-centered, do-no-harm, confidentiality, informed consent, data minimization, and need-to-know principles.
- Ensure that sensitive child protection information is handled with strict confidentiality.
- Apply safe data protocols for the collection, storage, transfer, analysis, publication, and disposal of child protection data.
- Work with IRC and Workstream members to clarify data ownership, access rights, data-sharing protocols, protection thresholds, and information sensitivity classifications.
- Ensure that public information products do not expose individual children, survivors, families, communities, case locations, or partners to harm, retaliation, stigma, or security risks.
- Comply with IRC safeguarding, child safeguarding, PSEA, data protection, confidentiality, and information security requirements.
- Support national and local child protection actors to participate meaningfully in CP Workstream information management activities.
- Conduct capacity assessments to identify IM-related strengths, gaps, and support needs among CP Workstream members.
- Develop and implement a practical capacity strengthening plan.
- Provide coaching, mentoring, and practical support to partners on data collection, reporting, analysis, and use of information.
- Promote equitable access to information products, tools, and analysis for national and local organizations.
- Provide evidence and analysis to support CP Workstream advocacy, donor engagement, resource mobilization, and prioritization of under-served areas and groups.
- Support financial tracking and analysis where relevant.
- Produce data-driven messages, visuals, and analysis to support advocacy on critical child protection risks, service gaps, and response priorities.
- Support the Workstream Coordinator and members to use IM products in strategic discussions.
Required Experience
- Minimum of five years of relevant professional experience in information management, data management, GIS, needs assessment, situation analysis, monitoring and evaluation, or humanitarian coordination with an NGO, UN agency, Government, or coordination body.
- Demonstrated experience managing information systems, databases, dashboards, maps, 3W, 4W, or 5W tools, and humanitarian reporting processes.
- Experience working in a humanitarian coordination system, cluster system, Area of Responsibility, sector working group, or inter-agency platform is strongly preferred.
- Experience in child protection, protection, GBV, education in emergencies, MHPSS, or other protection related sectors is an advantage.
- Experience working with national and local organizations and supporting capacity strengthening is strongly preferred.
- Experience in South Sudan or a similar complex humanitarian context is an advantage.
Qualifications
- University degree in information management, information systems, GIS, computer science, statistics, social sciences, development studies, humanitarian action, or another field relevant to information management and child protection coordination.
- Advanced degree, formal training in cluster or AoR information management, GIS certification, data protection training, or humanitarian information management training is an advantage.
