Overview
The Protection of Family Links Field Officer will implement and monitor ICRC PFL activities, handle tracing inquiries, gather and process tracing requests, and conduct tracing activities to search for missing persons in Odesa.
Key Responsibilities
- Develop and maintain contacts with the families of missing and captured persons
- Collect new tracing enquiries and regularly follow-up on existing enquiries
- Keep families informed of any developments or news in their case
- Ensure proper documentation and data management
- Understand and analyze the existing cases to inform the ICRC’s actions in favor of the families
- Organize and conduct awareness raising sessions with families of missing persons and authorities to disseminate information about ICRC PFL action, and orient families in the search process
- Proactively understand the needs of families of missing individually or more collectively (trends), beyond the right to know: mental health needs, legal and administrative needs, etc., through the organization of focus groups discussions with families of missing
- Proactively identify referrals to other ICRC departments
- Actively map and assess available external services for families of missing, in the area of responsibility, and promote the internal and external services available among families of Missing
- Support families’ gathering in Odesa area of responsibility and together with the team, maintain regular contact with families’ associations
Required Experience
- Typically, 3-5 years of experience in the field of social, political, or economic sciences or similar
- Experience with the ICRC or another humanitarian agency an asset
Qualifications
- University degree or relevant professional experience
- Computer literacy
