Overview
The Planning & Monitoring Manager leads strategic planning, monitoring, and quarterly performance reporting across the organization, ensuring effective institutional steering. The role also oversees a team responsible for maintaining and enhancing the Planning & Monitoring Tool (PMT).
Key Responsibilities
- Lead the Planning and Monitoring for Results (PMfR) process, including development and updating of action plans, methodologies, procedures, staff guidance, and lessons learned.
- Serve as business owner of the Planning & Monitoring Tool (PMT), overseeing its maintenance and enhancement.
- Drive improvements to systems, tools, frameworks, and processes.
- Define business requirements and innovations for PMfR and PMT.
- Ensure PMfR data is effectively connected to the broader organizational performance data landscape.
- Promote Results-Based Management (RBM) across the organization.
- Oversee knowledge management for PMfR and RBM.
- Lead efforts to embed institutional strategy and key ambitions into the PMT.
- Collaborate with departments to update the institutional strategy monitoring framework.
- Ensure coherence of institutional monitoring and reporting processes.
- Co-coordinate the institutional Quarterly Review process.
- Oversee the development of dashboards feeding into the institutional performance framework and Quarterly Reviews.
- Manage a team of three based in the Belgrade Shared Services Center.
Required Experience
A minimum of 8-10 years of relevant experience in design, implementation, and coordination of planning and monitoring processes, the use and design of planning and reporting technologies, and project management in multi-stakeholder environments. Experience in a humanitarian or development organization is an asset.
Qualifications
Master's degree (MSc, MBA or equivalent), ideally in a related field such as International Affairs & Development or International Economics.