Overview
The Digital Transformation (DPI/GovTech) Specialist will provide coordination, product management, and Country Office engagement to ensure regional initiatives are strategically aligned, well-documented, and positioned for sustainable scale. The role supports governments in leveraging digital and AI to enhance public service delivery and achieve SDGs.
Key Responsibilities
- Co-lead the technical delivery of the DPI Stewards cohort.
- Design experimentation sandboxes and facilitate structured peer learning.
- Lead applied R&D to deploy DPI use cases prioritizing local context and citizen needs.
- Champion service design and agile methodologies.
- Research the investment logic and economic impacts of DPI.
- Advise and support Country Offices and government counterparts in identifying priority public service use cases.
- Facilitate co-design of DPI-enabled service delivery journeys.
- Advise governments on strengthening institutional coordination and interoperability.
- Develop implementation guidance and reusable models.
- Support knowledge capture and documentation of country case studies.
- Support the design of programmatic and financing opportunities.
- Support governments in designing and operationalising whole-of-government digital transformation architecture.
- Facilitate cross-ministerial coordination and policy alignment processes.
- Support governments in piloting policy experimentation and implementation labs.
- Design and support delivery of stewardship-based capacity building programmes.
- Support Country Offices and governments in identifying integrated programming opportunities combining DPI, responsible AI, and Digital Public Goods.
- Co-develop compelling investment cases and economic narratives.
- Support design of scalable digital flagship initiatives.
- Capture and codify cross-country learning.
- Support Country Offices in mapping financing opportunities for digital transformation programmes.
Required Experience
- Minimum of five (5) years (with Master’s degree) or seven (7) years (with Bachelor’s degree) of progressively responsible experience in AI and digital transformation for public service delivery in Asia Pacific context.
- Experience working with government institutions and other public sector organizations for digital transformation and/or AI initiatives in Asia Pacific context, both at national and subnational level.
- Experience in design and deliver practical digital/AI solutions for public services in Asia Pacific context.
- Experience with responsible data and AI governance (privacy, security, fairness/bias, accountability) in public‑sector contexts.
- Experience coordinating projects/ programmes and engaging multiple stakeholders.
Qualifications
- Advanced university degree (master’s degree or equivalent) in Computer Science, Data Science/Analytics, Information Systems, Engineering, Public Policy/Administration, Urban Systems, or a closely related field is required.
- Or
- A first-level university degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
