Overview
The MedOps Cell Manager is responsible for translating MSF Ubuntu’s operational vision into high-quality, principled, accountable and community-centred medical-humanitarian operations. The role leads the strategic direction, operational oversight and performance of an assigned portfolio of countries, projects or thematic operational priorities.
Key Responsibilities
- Leads the development, implementation and review of country, regional and thematic strategies within the assigned portfolio.
- Ensures that community leadership and people-centred care are core operational principles and priorities.
- Accountable for ensuring that operations within the portfolio are relevant, high-quality, ethical and accountable.
- Provides strategic supervision, guidance and support to senior field leadership.
- Leads a multidisciplinary operational cell and is responsible for its performance, coherence and working culture.
- Ensures that emergency response remains central to MSF Ubuntu’s operational identity.
- Oversees security, access and risk management.
- Ensures that advocacy and analysis are linked to operational priorities and community realities.
- Integrates communications and public positioning into operations.
- Oversees responsible planning, budgeting and resource use within the portfolio.
- Promotes interdependence into practice across the portfolio.
- Contributes to MSF Ubuntu as a learning-oriented Operational Directorate.
- Ensures that operations consider the health and humanitarian consequences of the climate crisis, as well as MSF Ubuntu’s environmental commitments.
Required Experience
- Minimum 7 years of professional experience.
- Significant senior operational management experience in MSF or another medical-humanitarian organisation.
- Previous experience as Head of Mission, Country Director, Operations Manager, Emergency Coordinator, Medical Coordinator or equivalent senior programme leadership role.
- Strong understanding of medical-humanitarian operations, emergency response, security management and principled humanitarian action.
- Proven capacity to develop operational strategies and translate them into effective implementation.
- Experience managing multidisciplinary teams and supporting senior field leaders.
- Strong financial, HR, security and operational planning literacy.
- Demonstrated ability to manage complex humanitarian, political, security, access and ethical dilemmas.
- Proven commitment to people-centred care, accountability, safeguarding and inclusive leadership.
Qualifications
- Degree in medical, public health, humanitarian affairs, anthropology, political science, international relations or operational management fields essential.
- A Masters degree in the same fields would be desirable.
