Overview
Provides comprehensive and advanced administrative, operational, and coordination support to the SSC Office of the Director and the wider unit, ensuring efficient service delivery, accuracy, and full compliance with organizational procedures.
Key Responsibilities
- Provide day-to-day administrative support to the SSC Head Office, executive management support, including calendar management, meeting coordination, and document preparation.
- Support SSC Board and senior management meetings, including logistics, documentation, and follow-up.
- Liaise with SSC units, headquarters, and external stakeholders to ensure effective coordination and information flow.
- Collect, validate, and analyse data; prepare regular and ad hoc reports to support decision-making.
- Execute and monitor ERP transactions and administrative processes, ensuring accuracy, compliance, and proper record-keeping.
- Support and improve administrative processes and workflows, ensuring timely follow-up on requests.
- Monitor ServiceNow and shared mailboxes, draft responses to routine queries, and manage incoming correspondence, including postal and pouch distribution
- Support budget monitoring, procurement, and administrative tracking of expenditures.
- Assist in organizing trainings, events, and internal activities.
- Manage office supplies and support general office logistics.
- Perform other duties as required.
Required Experience
Five years of relevant administrative and office management experience. Strong familiarity with administrative processes and organizational procedures
Qualifications
A high school diploma is required. University degree/technical diploma is considered an asset.
