Overview
The Security Operations Assistant supports the UN Security Management System by monitoring security communications systems, tracking personnel movements, and providing support during incidents and emergencies.
Key Responsibilities
- Support the UN Security Management System (UNSMS) with the daily operations of the security communications systems (SCS) through a variety of communication tools
- Monitor the usage and verify operational status of the SCS, including through communication checks
- Receive, transmit and relay security and safety messages and information on behalf of the Designated Official/Chief Security Adviser
- Use identified means of communication to personnel, escalating to appropriate managers, when necessary
- Monitor and track mission movements, including the use of GPS/GPRS systems, and reporting mission progress
- Provide UN personnel with timely information on the security situation, road conditions, locations of checkpoints, nearest medical facilities and other essential information to ensure safe and efficient movement during field missions.
- Provide immediate support to UNSMS personnel involved in security or safety incidents, and escalate, as appropriate
- Support UNDSS field security officers in headcount, and report accordingly
- Closely monitor open-source media and UN-provided sources to input and record into database
- Provide information maintained by the SIOC to security personnel, upon request
- Maintain accurate and updated lists of UNSMS personnel
- Maintain contact details of emergency response services and support structures of host government, and local authorities
- Contribute to the production of maps, analytics, analysis reports and other security-related documents
- Maintain records and logs of all actions and communications during shift
- Prepare shift handover reports
Required Experience
Minimum 5 years (with secondary education) or 2 years (with Bachelor’s degree) of relevant experience in client-facing services, emergency response, information and data management or other related field is required. Prior experience in managing large amounts of data and data entry into spreadsheets and tables. Desired skills: Experience operating radio, satellite or web-based communications. Experience in UN, I/NGO or international/diplomatic organizations.
Qualifications
Secondary Education is required. University degree (Bachelor’s degree) in Information Management, Information Systems, Business Administration, Law, Engineering, Social Sciences or related field will be given due consideration, but it is not a requirement.
