Overview
Design, develop, and maintain a new Protection Digital ecosystem using the Frappe Framework, replacing an existing CRM solution. The role involves backend and frontend development, as well as system integration.
Key Responsibilities
- Develop and maintain the new Protection Digital ecosystem using the Frappe Framework.
- Build REST APIs and integrate external systems and services.
- Design and optimize MariaDB database structures and queries.
- Develop responsive frontend interfaces using JavaScript, HTML, CSS, and Frappe UI tools.
- Create custom DocTypes, reports, workflows, scripts, and dashboards.
- Write server-side business logic in Python.
- Implement role-based permissions and security best practices.
- Troubleshoot bugs, performance issues, and production incidents.
- Manage containerized deployments using Docker and Kubernetes/OpenShift.
- Create and maintain CI/CD pipelines in Azure DevOps and GitHub for automated build, testing, and deployment.
- Monitor application performance, uptime, logs, and infrastructure health.
- Perform code reviews and maintain technical documentation.
- Collaborate with the product owner, business experts, ICRC architects, other members of the agile delivery team, and open-source communities.
- Ensure all deployed applications operate properly and follow operational procedures.
- Anticipate technical and operational needs; identify and solve problems.
- Contribute to solution design, provide support and documentation, and train support teams on their use as needed.
- Resolve assigned incidents and requests, ensuring resolution times meet service and operational level agreements (SLAs and OLAs).
- Proactively manage and follow up on tickets, and contribute to monitoring all product tickets, requests, and backlog.
- Support ICT teams in the field in the use of global and centrally managed ICT solutions.
- Work to continuously improve ICRC's ICT services and operations.
Required Experience
5+ years of production experience in Frappe development using Python, with a demonstrable open-source presence. 5+ years of frontend development experience, including 3+ years working with Frappe UI (Vue) in production. Experience integrating and running technical solutions. Experience with development and operations (DevOps) processes. Experience with technical support processes.
Qualifications
IT engineering degree or equivalent. Technical certification or equivalent professional experience.
