Overview
The role involves designing, developing, and evaluating online, blended, and face-to-face training courses, with a focus on creating accessible learning pathways and managing hybrid training.
Key Responsibilities
- Review onboarding materials.
- Translate ad-hoc course materials into 3 languages using DeepL and oversee their review.
- Conduct platform testing and ensure quality control.
- Support the adaptation of course materials for language and accessibility standards.
- Join and record live sessions, uploading recordings in 3 languages.
- Create documents for accessibility including live session transcripts and closed captions.
- Create a workplan for Cohort 3 with proposed deadlines and suggestions for improvements.
- Update or create ad-hoc course materials based on pedagogical/accessibility concerns.
- Translate ad-hoc course materials into course languages using DeepL and oversee language review.
- Update course information on the platform.
- Create forum threads or liaise with the course team to post threads.
- Update the User Tour and Level Up! Tools for the new course space.
- Consolidate student-generated content and implement insights.
- Gather and organize information and data from micromodules.
- Regularly meet with the course team to ensure smooth coordination.
- Assist in the smooth coordination of all members involved in course implementation.
- Maintain the shared work plan and task list.
- Liaise with Module Coordinators with reminders of upcoming tasks.
- Liaise with the communications officer and video editor to finalize videos.
- Translate and coordinate translation and quality control of course documents.
- Liaise with I.T. colleagues to solve technical issues with the platform.
- Oversee the organization of all course live sessions.
- Coordinate tests for live sessions with Interpreters and course instructors.
- Create and share a list of responsibilities for live session recording, screen sharing, question-taking, and simultaneous text translation.
- Create multilingual materials/instructions on the effective use of Zoom.
- Update course files on pdkbox and sharepoint.
- Update the Blueprint and recalculate course hours.
- Update and share webinar sessions’ outlines and PowerPoint presentations.
- Create activities like polls, word clouds and Mentimeter slides.
- Deliver “housekeeping” notes at the beginning of live sessions.
- Deliver a short introduction of the online learning platform and help facilitate a help session.
- Co-organize 1 global coordinators meeting and 3 Group Coordinator meetings.
- Co-organize 9 office hour sessions and provide information to participants.
- Provide technical assistance to participants and team members during live sessions.
- Record sessions as needed.
- Ensure recordings are stored, edited, captioned, and uploaded.
- Produce transcripts for formal live sessions in 3 languages using Sonix AI.
- Provide technical support to participants, guests, and team members.
- Liaise with IIEP I.T. team for technical issues.
- Develop additional materials/instructions on the use of tools and LMS features.
- Assist with the final registration of all participants.
- Collect, analyze, and disseminate LMS data.
- Monitor effective online learning and identify adjustments.
- Draft a summary report of key findings and recommendations.
- Ensure project goals are being met, evaluated, and reported.
- Contribute to and ensure the consolidation and finalization of a policy on accessibility.
- Manage or co-manage 2026 events on the Zoom platform.
- Coach the Project Assistant on managing Zoom meetings.
- Co-manage with the Project Assistant 2027 events.
- Deliver a list of events managed or co-managed on the Zoom platform.
Required Experience
Proven experience (over four years) in designing, developing, deploying and evaluating online, blended and face-to-face training courses. At least 2 years experience in using, configuring and administering the MOODLE learning platform. At least 3 years experience in ensuring the development and implementation of educational projects and awareness-raising initiatives, from their design to their evaluation.
Qualifications
A Master's degree in Instructional Design, or Learning Design and Technology, or Educational Technology or similar.
