Overview
The World Bank Group is seeking a Manager to establish an integrated Operational Risk Team. This role will lead a joint team to coordinate the development, implementation, and continuous improvement of the operational risk program across all WBG entities.
Key Responsibilities
- Integrate, oversee, manage and deliver the annual operational risk work program for the WBG (including IBRD, IFC, and MIGA) Business Units.
- Design and oversee scenario development for all risks that could interrupt business continuity.
- Develop, implement, and complement training and awareness programs for staff.
- Ensure adequate operational risk controls and oversight mechanisms are in place for external vendors, suppliers, and third parties.
- Oversee operational risk monitoring and prepare quarterly risk reports for senior management and the Board.
- Coordinate and communicate with business partners to ensure timely identification, escalation, and prioritization of operational risks and events.
- Assist senior management in managing key non-financial risks.
- Ensure the preparedness of the WBG to proactively identify and respond to operational risk events.
- Assist the WBG Director as secretariat for the Operational Risk Council (ORC).
- Work closely with the business continuity, Data Privacy and the entire CRO teams to ensure that operational risk reporting is aligned with WBG requirements and best practices.
- Advise senior management on responding to cross-cutting control gaps and issues raised by the Group Internal Audit (GIA).
- Develop and implement tools, techniques, processes, and AI solutions that support the anticipation of operational risk events.
- Coordinate and collaborate with ITS, Treasury, Controllers, and other relevant units to ensure that technology and system risks are adequately captured, assessed, and addressed.
- Monitor and evaluate the adequacy of risk mitigation plans.
- Coordinate response efforts in cases of significant operational risk events.
- Review, validate and maintain the corporate insurance portfolio.
- Maintain awareness of industry, regulatory, technology, and control developments related to operational risk management.
- Provide overall strategic direction for all elements of the program.
- Proactively promote teamwork and collaboration.
- Ensure adequate flow of knowledge and expertise.
- Participate on behalf of the WBG Director Operational Risk in Bank-wide task forces, working groups, and committees.
- Model exemplary WBG leadership values and managerial behaviors.
- Drive and inspire technical excellence within the team.
- Proactively manage and mentor staff.
- Manage unit staff and agree on respective responsibilities and work programs.
Required Experience
At least 12 years of experience in operational risk management, integrated risk oversight, systems resilience, or MDB operations.
Qualifications
Advanced degree (PhD or Master’s degree) in business administration, technology, finance or a relevant field.
