Business Support Associate - Supply Chain

Overview

Provides operational and administrative support across procurement, logistics, contracting, and inventory management activities. Contributes to the efficient, compliant, and cost-effective delivery of goods and services.

Key Responsibilities

• Coordinate end-to-end supply chain operations, including procurement, contracting, logistics, warehousing, inventory management, and distribution.
• Manage sourcing and vendor engagement, including market assessments, supplier selection, tendering processes, contract preparation, performance monitoring, and resolution of operational issues.
• Oversee the movement, storage, and control of goods and supplies, ensuring accurate inventory records, shipment tracking, customs clearance, and compliance with operational procedures.
• Maintain supply chain information and reporting systems, analyze operational data, and prepare reports.
• Support financial and operational planning, including budget monitoring, resource management, audit readiness, risk mitigation, and adherence to organizational policies and procedures.
• Build and maintain effective relationships with internal and external stakeholders, supervise support staff as required, and contribute to emergency preparedness, response activities, and continuous process improvement.

Required Experience

A minimum of six (6) years of relevant professional experience in supply chain management, procurement, logistics, warehousing, or related operational functions. Experience in supply and demand planning, inventory management, warehousing, transportation, and end-to-end supply chain operations. Experience conducting market assessments, supplier evaluations, sourcing activities, contract administration, and vendor performance management. Experience using ERP systems or similar (e.g., SAP/WINGS) and reporting tools for transaction processing, operational monitoring, and reporting. Experience in budget monitoring, data analysis, KPI tracking, and preparation of management reports to support decision-making and performance improvement.

Qualifications

Completion of secondary education. Post-secondary certificate in Supply chain, Logistics, Procurement, Business Administration or related field.

Other Details