Overview
The National Migration Health Informatics Officer is responsible for managing the activities and services of the Software Solutions Team within the MHI Unit, including provision of domain expert review and advice, business analysis, software quality verification, data management, training and user support.
Key Responsibilities
- Manage and coordinate the activities of the Software Solutions Team.
- Represent IOM in technical discussions with external partners.
- Plan and coordinate the delivery and support of new and existing softwares and interfaces.
- Evaluate, recommend or approve product features and system workflows.
- Lead the Health Systems Analysts in rolling out new software initiatives and updates.
- Organize and establish a network of medical subject matter experts.
- Manage the allocation of resources within the Software Solutions Team.
- Provide expert advice on troubleshooting and resolving data quality issues.
- Review and endorse procedures on data collection, validation and reporting.
- Review data management aspects within policy documents and information exchange agreements.
- Evaluate requests and analyze the need for new software solutions.
- Review and approve concepts and design of new functionalities, changes and enhancements.
- Lead the Health Systems Analysts in developing and coordinating the preparation of business requirements.
- Establish a system of ongoing dialogue with IOM field experts.
- Plan, monitor and evaluate functional and integration testing activities.
- Lead Health Systems Analysts in organizing user acceptance testing.
- Review and approve test plans.
- Establish a system of monitoring issues raised by end-users.
- Establish standards and monitor compliance in documenting project activities.
- Provide guidance in creating and maintaining documents for medical software requirements, online help, reference materials, training resources, research papers, internal and external reports.
- Plan, implement and evaluate training initiatives.
- Evaluate or recommend strategies to produce high quality learning materials.
- Organize planning sessions within the Software Solutions Team.
- Monitor workplan implementation and evaluate outcomes of ongoing projects.
- Assess the need and recommend to the MHI Manager the optimal timing to rotate project assignments.
- Participate in the selection process and contribute to staff development.
- Perform other duties as agreed with the MHI Manager.
Required Experience
- Master’s degree with five years of relevant professional experience and preferable exposure to public health, epidemiology, health or social sciences; or University degree with seven years of relevant professional experience including actual work with electronic health records and healthcare software systems development and implementation as business and quality control analyst, technical or medical writer, and trainer.
- Specialized understanding of medical, public health and statistical terminology as well as IT disciplines and ability to correctly bridge health and information technology.
- Experience in the development and implementation of training courses on health information systems, using face-to-face, remote or e-learning modalities.
- Experience in health information systems project management and team supervision.
Qualifications
- Master’s degree in Health Sciences Social Science, Information Systems, Management or a related field from an accredited academic institution; or University degree in the above fields.
- Accredited Universities are those listed in the UNESCO World Higher Education Database.
